Terms and Conditions
Last updated: June 2, 2026
Welcome to ProdigicTut! These Terms and Conditions ("Terms") govern your use of our website at https://prodigictut.com and our online tutoring services. By accessing or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services.
1. Definitions
- "Service" means the online tutoring platform provided by ProdigicTut
- "User" means any individual who accesses or uses our Service
- "Student" means the individual receiving tutoring services
- "Parent/Guardian" means the person responsible for the Student
- "Tutor" means our qualified educators providing tutoring services
- "Content" means all materials, information, and resources provided through our Service
2. Acceptance of Terms
By creating an account, booking sessions, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are under 18 years old, you must have parental or guardian consent to use our Service.
3. Description of Service
ProdigicTut provides:
- One-on-one online tutoring sessions
- Access to qualified tutors across various subjects
- Educational resources and materials
- Progress tracking and reporting
- WhatsApp support for doubt clarification
4. User Accounts and Registration
Account Creation
To access certain features of our Service, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
Eligibility
Our Service is available to students of all grade levels. Parents/guardians must create accounts for students under 18 years old.
5. Payment Terms
Fees
All fees for tutoring sessions are clearly displayed on our website. Payment is required before session commencement unless otherwise agreed.
Payment Methods
We accept various payment methods including credit/debit cards, UPI, net banking, and digital wallets. All payments are processed securely through authorized payment gateways.
Refunds
Refunds are available within 24 hours of booking if the session hasn't started. For other cases, please refer to our refund policy or contact our support team.
Free Trial
Your first session is completely free. No payment information is required for the trial session.
6. Session Policies
Scheduling
Sessions must be scheduled in advance through our platform. We offer flexible timing to accommodate different time zones and schedules.
Cancellation
Sessions can be cancelled or rescheduled up to 4 hours before the scheduled time without penalty. Late cancellations may incur charges.
Technical Requirements
Users must ensure they have:
- A stable internet connection
- A computer or tablet with camera and microphone
- A quiet, distraction-free environment
- Microsoft Teams or the required video conferencing software
Code of Conduct
All participants must:
- Be respectful and professional
- Maintain confidentiality
- Arrive on time for sessions
- Come prepared with necessary materials
- Not record sessions without permission
7. Tutor Qualifications
All our tutors hold master's degrees or higher in their subject areas and undergo rigorous background checks and training. We continuously monitor tutor performance and student satisfaction.
8. Intellectual Property
Our Content
All content, trademarks, and materials on our platform are owned by ProdigicTut or licensed to us. You may not copy, distribute, or create derivative works without permission.
User Content
By submitting content to our platform, you grant us a non-exclusive, royalty-free license to use, display, and distribute such content for service provision purposes.
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms, for information about how we collect, use, and protect your personal information.
10. Disclaimers and Limitations
Educational Outcomes
While we strive for excellent educational outcomes, we cannot guarantee specific academic results. Success depends on various factors including student effort, attendance, and home support.
Technical Issues
We are not responsible for technical issues caused by user's equipment, internet connection, or third-party services.
Service Availability
We strive for high availability but cannot guarantee uninterrupted service due to maintenance, technical issues, or force majeure events.
11. Limitation of Liability
To the maximum extent permitted by law, ProdigicTut shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Service.
12. Termination
We reserve the right to terminate or suspend your account for violations of these Terms. You may terminate your account at any time by contacting our support team.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be resolved through the courts of New Delhi, India.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our Service constitutes acceptance of the modified Terms.
15. Contact Information
If you have any questions about these Terms, please contact us:
- Email: support@prodigictut.com
- Phone: +91 91556 03823
- Address: New Delhi, India
By using ProdigicTut, you acknowledge that you have read, understood, and agree to these Terms and Conditions.